Case Studies for Projects

As a centralized resource for technology, Syzygy 3 takes on diverse projects and roles for our clients. With our stable of in-house experts and access to leaders in complementary fields, clients understand their environments are in capable hands and implemented solutions will deliver on project scope. It is this confidence in Syzygy 3 that results in the long-term relationships currently enjoyed with our clients.

A representative sampling of Syzygy 3 work includes:

Hedge Fund – Disaster Recovery/Business Continuity Planning/Technology Review

Case Study #1

Hedge Fund – Disaster Recovery/Business Continuity Planning/Technology Review

Overview: A multi-strategy, multi-billion dollar hedge fund with offices in New York City, Los Angeles, and Hong Kong wanted to conduct a technology assessment of its US infrastructure, and create an official disaster recovery (DR), business continuity (BC) plan. The project would result in a comprehensive systems analysis, identifying critical risk factors and comparing existing implementations against best practices; the final deliverable would also provide a step-by-step DR/BCP guide for personnel in both offices, so as to minimize business disruptions.

Engagement: Syzygy 3 was hired to review and benchmark the current technology environment, using the results to develop a systems analysis and benchmarking study. From that study, Syzygy 3 was to develop a comprehensive DR/BCP plan. The entire project was given a 12-week window.

Syzygy 3 performed an in-depth technology audit to grade the criticality to business operations of each system. Subsequent to the analysis, the fund’s pertinent management and IT personnel, application vendors, circuit providers, and relevant resources were interviewed and completed detailed Q&A forms. The whole of the data collected were used to generate the final report and plan.

Outcome: Syzygy 3 authored the DR/BCP plans and introduced each to the respective offices with an education session at the location. The DR/BCP established guidelines for each office to follow, but allowed for independent solutions based on available resources in NYC and LA. The project also enabled Syzygy 3 to determine weaknesses in the current topology and recommend solutions that would integrate with the final DR/BCP plan. The fund now has a tested plan by which to recover all vital business systems.

Non-profit – Technology Planning

Case Study #2

Non-profit – Technology Planning

Overview: The newly-hired director of IT was tasked with creating a more efficient work environment among the organization’s three locations. He was also instructed to develop a roadmap that would address technology solutions to the non-profit’s forecasted growth.

Engagement: Syzygy 3 was hired to audit the existing environment and work with the director to prioritize the upgrades/updates/changes required to gain the desired efficiency. The project also included research into available and future technologies that would address the expected needs as the non-profit launched its aggressive growth plan.

The work evolved to include implementation of immediate solutions to establish a unified domain structure among the disparate locations, while upgrading the network connectivity between the sites and centralizing application resources. A new fiber backbone was implemented at two (2) of the sites to allow for connectivity in remote facilities.

Outcome: The organization saw positive results immediately, especially in the ability of the three animal clinics to exchange data and patient records. The redesigned network became more stable, allowing for remote users to access the corporate files and applications from a centralized location, converting manual processes into electronic ones and reducing costs. The rapid progress also enabled the director of IT to move up project timelines, giving the technology a head start on the non-profit’s growth curve. Syzygy 3 currently provides remote monitoring and management services for all network and server equipment at all three facilities.

Hedge Fund – Technology & Office Space Build Out

Case Study #3

Hedge Fund – Technology & Office Space Build Out

Overview: A start up, Chicago-based hedge fund was moving into a 25,000-square foot office space. The raw space would be built to accommodate 28 trading positions, 12 executive offices, and 20 back office personnel, plus an in-office data center. The project window was four months, from the start of construction to the first trading day.

Engagement: Syzygy 3 was hired in April and given a mid-August deadline to achieve the following objectives:

  • Act as the Lead IT consultant, managing all elements of the new office construction that directly impacted the technology infrastructure (e.g., carrier provisioning, cable plant, electrical, UPS, HVAC, physical security, furniture deployment)
  • Design, procure, configure, install, test, and support a complete voice, data networking, and server systems infrastructure that met the exacting technology requirements for the fund
  • Design, procure, configure, install, test, and support a fully redundant disaster recovery (DR) infrastructure in an east coast data center
  • Assist in training a full-time director of IT on all the newly-installed systems
  • Provide ongoing escalation support for all installed technology platforms

Outcome: Syzygy 3 delivered on all primary objectives by the original deadline. The fund started trading on the target date; the new director of IT was brought on board during the technology roll out and was prepared to oversee the systems come day one. Syzygy 3 continues to manage the DR facility as well as monitor the Chicago network. The fund also hired Syzygy 3 to initiate requirements gathering for its expansion into the UK.

Executive Office Space – Hosted VOIP Rollout & Cable Plant

Case Study #4

Executive Office Space – Hosted VOIP Rollout & Cable Plant

Overview: A multi-site executive office space provider in New York City was migrating from premise-based PBX phone systems at each location to a new hosted Voice over IP (VOIP) offering. The cut over would encompass three different locations and 400 total phones. The project would require new cabling for the new voice infrastructure.

Engagement: Syzygy 3 was hired to procure, configure, and deploy the new routers, switches, and VOIP phones, as well as conduct all the required cabling and patching. The cabling would be installed during and after working hours during the week, while the actual VOIP installation would occur on three successive weekends, starting Friday evening with a completion deadline of 7AM Saturday.

Outcome: Syzygy 3 cabled all three locations over a two-week period, with minimal disruptions to the current tenants. Syzygy 3 started the first installation on schedule, configuring the network devices and phones for site 1 the week prior to install. Phones at all sites were deployed as planned, with tenants having use of the new phones by 7AM Saturday. Syzygy 3 also oversaw the porting of existing phone numbers to the new VOIP service provider.

Graphic Design Firm – Network Convergence

Case Study #5

Graphic Design Firm – Network Convergence

Overview: A multi-national graphic design firm wanted to consolidate their network infrastructure in the New York City office, plus increase and diversify its Internet bandwidth. The firm utilized a hosted VOIP phone service and planned to take advantage of a converged network configuration to achieve the consolidation.

Engagement: Syzygy 3 was hired to audit the existing switches and propose replacement devices that would handle the required QoS configuration. Each switch was reconfigured to handle the new converged network and Syzygy 3 managed the cut over process. The process was completed in less than a week’s time. Syzygy 3 then procured a new 45MB DS3 Internet circuit, managed the installation process, and configured the new edge router and firewall to accommodate a high availability / failover model for Internet traffic. Syzygy 3 helped the client design customized Internet traffic flows, moving higher-priority traffic to the higher bandwidth link in order to optimize overall performance.

Outcome: The firm achieved the desired efficiency and redundancy with the converged network, and the increased bandwidth allowed for a daily backup cycle for the full data store (36GB). The client was then able to repurpose the replaced switches in the firm’s disaster recovery data center (DC), as well as reconfigure the VPN connectivity between the NYC office and the DC.