A Live Engineer, No Scripts
Not all technology environments demand 24/7 attention, yet you need a resource to call during business hours if and when something goes awry. We suggest you consider the Syzygy 3 Outsourced Help Desk. This is a retainer-based engagement that allows you to control just how much you spend on your IT support each month, with no minimums and the assurance of service level agreements. It’s our most flexible solution and perfect for firms looking to mitigate costs.
On-Demand Tech Support can include:
• Per-usage phone-based user support
• Per-usage onsite dispatch service
• Complete technology oversight (network, server, workstation)
• Reporting and issue tracking